Dealing with debt can be a difficult and stressful experience, especially when debt collectors become involved. Capquest Debt Recovery is one collection agency for many individuals who may owe money. If you’re in this situation and need to stop Capquest from harassing you or taking legal action against you, this article is for you. We’ll cover topics such as understanding your rights as a debtor, negotiating with Capquest and other strategies for dealing with them. Additionally, we’ll discuss how Credibble can help with our team of experienced debt specialists dedicated to helping consumers find the best possible solutions for their unique financial situations.
What's Included?
Who are Capquest Debt Recovery?
Capquest Debt Recovery is a debt collection agency that purchases debts from banks and other lenders and then attempts to collect them from the debtor. They are based in the United Kingdom and have been in business since 1998. They have offices in London, Leeds, Bristol, Manchester and Edinburgh and employ over 600 staff across the UK.
Will Capquest Debt Recovery come to my house to collect debts?
Capquest Debt Recovery will not typically come to your house to collect debts. Instead, they will attempt to contact you by phone, mail, or email to discuss repayment options. However, there are cases where they may choose to send a representative to your home if other methods of contact have been unsuccessful.
How will Capquest Debt Recovery chase me if I don’t pay?
If you do not pay a debt owed to Capquest Debt Recovery, they may take legal action against you. This may include sending a letter of demand for payment, initiating court proceedings against you, and freezing your bank account. In addition, Capquest Debt Recovery may send their representatives to your home to acquire payment for the debt.
How does IVA Advice help?
IVA Advice provides expert advice and support to individuals dealing with debt, including debt to Capquest Debt Recovery. Its team of highly experienced advisors helps customers by providing tailored solutions based on their specific circumstances. By working closely with each individual, IVA Advice can negotiate a repayment plan with Capquest Debt Recovery or other creditors that works for the customer.
How can Credibble help me?
Dealing with debt can be overwhelming, especially when debt collectors or bailiffs are involved. Don’t panic! The Credibble Team is here to help. We can help you to stop proceedings and reduce the cost of your debt for free.
We offer a unique debt solution service partnered with Equifax, a world leader providing consumer credit report data. This means we can provide instant access to all your major debt without you having to search through paperwork. Furthermore, we have gained the support of the NatWest Accelerator Programme for business and have a multiyear relationship with the organisation. We have extensive and unique knowledge of personal finances that goes far beyond debt solutions – so you can trust that you are in safe hands.
What rights do I have against Capquest Debt Recovery?
As a debtor, you have certain rights when dealing with Capquest Debt Recovery that they must adhere to. These include being informed of the debt amount, what is owed and why, not being harassed or threatened by them, and having any complaints taken seriously. Additionally, it’s important to know that you may be able to challenge any bills sent out by Capquest Debt Recovery if the information on them disagrees with the agreement originally made. Objecting to specific items in your payment plans may also be possible. If Capquest Debt Recovery still refuses to abide by your rights, please contact Citizens Advice for more advice on how best to proceed with your case. Remember that ignoring letters from them will not make the issues go away, so it’s better in the long run if you face up to any problems head-on! Click here to see how other people in debt rate Capquest.
Capquest Debt Recovery Frequently Asked Questions
What happens if I ignore my debt with Capquest Debt Recovery?
If you ignore your debt with Capquest Debt Recovery, they may take legal action against you. This could include sending a demand letter for payment or initiating court proceedings. They may also freeze your bank account or attempt to recover the debt through other means. If the debt is secured, they may repossess any collateral that was put up for the loan. It is important to remember that ignoring your debt will not make it go away, and taking proactive steps as soon as possible is the best way to reduce any further damage.
Can I write off my debts with Capquest Debt Recovery?
It is possible to write off your debts with Capquest Debt Recovery, though the process can be complex. In some cases, you may need to prove that you are unable to pay the debt or that it is too expensive for you to make payments towards it. The first step in writing off debt with Capquest Debt Recovery is to contact them to negotiate a settlement. If you can reach an agreement with them, it is important to get the details in writing so there is no confusion in the future. Credibble’s debt specialists are experienced in negotiation and can help you tackle your debts with Capquest Debt Recovery or other creditors. With effective strategies and proactive solutions tailored specifically to your situation, Credibble can help you to reduce the amount of debt owed and even write off certain debts entirely. Contact us now for more information on how we can help!
Who do Capquest Debt Recovery collect for?
Capquest Debt Recovery is an established collection agency that primarily collects for banks and large financial institutions. This includes major companies such as Barclays, Nationwide, Santander, and Lloyds Bank. They also collect from other companies, such as utility providers, local authorities, telecom companies and loan lenders.
Can Capquest send bailiffs to my home?
Capquest Debt Recovery has the ability to send bailiffs to collect a debt owed. However, this is only done as a last resort after all other attempts to collect the debt have been exhausted. Before sending a bailiff, Capquest Debt Recovery must send the debtor a letter of demand for payment detailing the amount owed and a timeline for repayment. If the debtor fails to meet these requirements, Capquest can send a bailiff to collect the debt. It is important to always respond to letters from Capquest Debt Recovery and take action as soon as possible if you are in this situation. Credibble can advise you on your best course of action.
Who are Arrow Global Group?
Capquest Debt Recovery is owned by the Arrow Global Group. They are one of Europe’s largest debt management firms in many countries, including the UK, Ireland, France, Germany, Italy and Spain.
Do Arrow Global take you to court?
Arrow Global have the authority to take legal action against debtors who fail to meet the repayment terms outlined in their demand letters, including taking them to court. This can involve filing a writ of summons at your local court and obtaining a judgment against you. If you are facing legal action from Arrow Global, it is important to take steps as soon as possible to avoid further damage.
What are the best Capquest Debt Recovery contact details?
The best way to contact Capquest Debt Recovery is by telephone. They have a dedicated helpline available Monday to Friday from 8.30 am to 5.30 pm and can be reached on 0800 280 2816. You can also reach them via their website, which has a form for enquiries or complaints. Alternatively, you can write to them at their head office address: Capquest Debt Recovery, Third Floor, 1 Mark Square, London EC2A 4EG.
Can Credibble contact Capquest on my behalf?
Absolutely! At Credibble, we understand that dealing with debt collectors can be a difficult and stressful experience. That’s why our experienced debt specialists work on your behalf to negotiate with Capquest Debt Recovery and other creditors. We provide tailored, proactive solutions to help you reduce the debt owed and even write off certain debts. Get in touch now for more information about how we can help you tackle your debt problems.
How can I make a payment?
Making a payment to Capquest Debt Recovery is easy and convenient. You can pay online via their website or directly through your bank’s online banking services. Alternatively, you can call them on 0800 280 2816 to pay over the phone using a debit or credit card. If you prefer to pay by post, you can send a cheque payable to ‘Capquest Debt Recovery’ with your account details written on the back, and post it to their head office address: Third Floor, 1 Mark Square, London EC2A 4EG. For more information about making payments with Capquest Debt Recovery, please refer to the terms and conditions on their website for more information.
What if I have a complaint about Capquest?
If you have a complaint about the services you have received from Capquest Debt Recovery, there are several steps you can take to make your grievances heard. Firstly, you should contact Capquest directly to raise any issues or concerns. You can do this by calling their customer service team on 0800 280 2816 or filling out a form on their website. Alternatively, you can contact the Financial Conduct Authority (FCA) to formally complain about Capquest or any other debt collector. The FCA can investigate your case and take action on your behalf if necessary.
Are Capquest a legitimate company?
Capquest Debt Recovery is a legitimate debt collection agency owned by the Arrow Global Group, one of Europe’s largest debt management firms. Capquest is regulated and authorised by the Financial Conduct Authority (FCA) in the UK and other European countries, which means they comply with strict guidelines when dealing with customers who are in debt.
Where can I go for debt help?
If you are in debt and struggling to manage your finances, there are some places where you can go for help. The first step is to understand your rights as a debtor and ensure that any debt collection agencies, such as Capquest Debt Recovery, abide by the law. It’s important to remember that no debt collection agency has the power to take legal action against you without a court order. If you are struggling to make repayments, it’s a good idea to contact an independent debt advice agency such as Credibble, which can provide tailored advice and solutions. Our experienced debt specialists will talk to your creditors on your behalf, develop solutions to reduce the debt owed, and help you write off certain debts entirely. Get in touch now for more information about how Credibble can help you tackle debt problems.
Do Capquest collect debts for HMRC?
Capquest Debt Recovery does collect debts for HMRC. If a person owes money to HMRC, such as unpaid taxes or other amounts owed to the government, Capquest may be appointed by HMRC to recover those debts. The company is authorised and regulated by the Financial Conduct Authority (FCA) in the UK and other European countries, which means they must abide by strict regulations and guidelines when dealing with HMRC customers.
Am I entitled to a refund if I overpaid?
Yes, you may be entitled to a refund if you have overpaid your debt with Capquest Debt Recovery. If this is the case, you can contact Capquest directly to check if it’s possible for them to issue a refund. It’s important to note that refunds are subject to certain rules and regulations, and the company is not guaranteed to provide a refund. You can also seek help from an independent debt advice agency such as Credibble, which can talk to Capquest on your behalf and provide tailored debt solutions, including raising any disputes with the company if needed. They also may be able to claim back compensation which could include repayment of any fees or interest charges which should not have been taken.
What reputation do Capquest have?
Capquest Debt Recovery has a mixed reputation among customers. On one hand, many customers report positive experiences with the company and appreciate their help negotiating debt repayments with creditors. On the other hand, some customers complain about the company’s aggressive tactics and unethical behaviour, such as excessive phone calls, false information and threats of legal action. In addition, there have been reports of incorrect debt collection and overcharging. It’s important to remember that no debt collection agency has the power to take legal action against you without a court order.
