You owe a debt to PRA Group, a debt collection company. This can be an intimidating and overwhelming situation.
If the debt has already reached collections, you can either try to negotiate directly with PRA Group (UK) or use a third-party debt relief company to help settle your debts quickly and efficiently.
What's Included?
Who are PRA Group?
PRA Group (UK) is a debt collection agency based in the United Kingdom that works with creditors and businesses to collect overdue debts. The company has over 20 years of experience in the industry and specialises in recovering unpaid debts for businesses, small or large.
Who do PRA Group collect debt for?
PRA Group collect debts on behalf of businesses, big and small, both in the public and private sector. They typically deal with overdue payments from customers who have fallen behind on their bills, loan repayments from individuals or companies, and unpaid supplier invoices. Furthermore, PRA Group also deals with debt recovery for customers who cannot repay their debts due to financial hardship.
What should I do next?
The best way to deal with debt collection from PRA Group is to try and resolve the debt before it reaches the point of collection. This can involve setting up a payment plan with your creditor or setting up instalments to meet your financial obligations. Additionally, you should consider seeking professional advice as well so that you can be informed on the best way to handle your debt.
If the debt has already gone to collections, you can either try to negotiate directly with PRA Group or use a third-party debt relief company that can assist with settling your debt. You should assess your financial situation and be honest about what you can afford to develop a payment plan that works for you and PRA Group.
Overall, it is important to stay in communication with PRA Group and try your best to pay off the debt as soon as possible. You can avoid further problems such as court action or wage garnishment.
How can Credibble help me?
Dealing with debt can be overwhelming, especially when debt collectors or bailiffs get involved. Don’t panic! The Credibble Team is here to help. We can help you stop legal proceedings and reduce your debt for free.
We offer a smart debt tool to find all your main debts without searching through your paperwork. Our tool checks your debts against all the debt relief options you qualify for – so you know where you stand. Take the next step towards protecting your belongings and becoming debt free.
If you have received a letter or card from this debt collector, you can follow our two-step process:
Step 1: Use our smart debt tool to find all your debts and see if you qualify for a government-approved debt solution.
Step 2: Request a call back to confirm all your options and agree on the most appropriate way to prevent legal action against you. Remember, all advice you receive is 100% free, and we aim to help you quickly and efficiently.
Can PRA Group send bailiffs to collect the debt?
Yes, PRA Group can send bailiffs to collect a debt from you if you have failed to repay it after being contacted by the company. It is important to note that PRA Group will always attempt to reach out via phone, email or letter before taking such drastic measures. They will also typically provide an explanation of the debt and allow you to make a repayment plan. If bailiffs visit your home or property, it is important to stay calm and not try to physically stop or interfere with them in any way.
Will PRA Group tell me if they plan to take me to court?
If PRA Group plans to take you to court for a debt, they will notify you via phone, email or letter. This notification will usually include information about the debt and reasons why it has not been paid, as well as an explanation of the legal process that may be taken if payment is not received. Furthermore, PRA Group will usually provide an opportunity to negotiate a payment plan before taking the matter to court.
What impact will a CCJ have on my credit report?
A County Court Judgement (CCJ) is a legal action taken against someone who fails to repay a debt within a certain period of time. Receiving a CCJ will damage your credit report, making it difficult for you to get credit in the future.
What rights do I have when dealing with PRA Group?
When dealing with PRA Group, you have some consumer rights that they must adhere to. These include the right to receive notification of any outstanding debt in writing, the right to be treated fairly and with respect, the right to clear and transparent communication throughout the collection process, and the right to challenge any mistakes or discrepancies in your account.
How do I contact PRA Group UK Limited?
PRA Group UK Limited can be contacted in several different ways. Customers can email customer.service@pra-group.co.uk or call the office at +44 (0) 1245 349 700 from 9:00 AM to 5:00 PM Monday through Friday GMT, excluding bank holidays. It is important to keep track of any communication with PRA Group, so make sure to note down the date and time of any conversation. Additionally, customers can write to: PRA Group UK Limited, 3rd Floor, St Albans House, 57-59 Haymarket, London SW1Y 4QX.
Frequently Asked Questions about PRA Group
What happens if I ignore my debt with PRA Group?
If you ignore your debt with PRA Group, they may take legal action against you, such as taking you to court or sending bailiffs to your home or property. This could result in a County Court Judgement (CCJ) being issued against you, damaging your credit report and making it difficult for you to get credit in the future.
Can I write off my debt with PRA Group?
If you are dealing with PRA Group (UK), then there is a possibility that your debt could be written off if certain criteria are met. It’s important to contact PRA Group directly and explain your situation so they can assess whether or not you would be eligible for a write-off. Additionally, seeking professional advice from a qualified financial advisor may help increase your chances of getting your debt written off by PRA Group.
What type of debt do PRA Group debt collectors collect?
PRA Group debt collectors typically collect various debts, including consumer credit agreements, personal loans, overdrafts, and unpaid bills. They can also collect business debt from failed companies, such as commercial loans, overdrafts, and corporate debt. In certain cases, PRA Group may also be asked to collect payments on behalf of third parties.
How can I pay PRA Group debt collection?
Paying your debt to PRA Group is possible in several ways, depending on the debt you owe and your agreement with them. The most common payment option is by setting up a Direct Debit or standing order, where a fixed amount is deducted from your bank account each month until the full amount has been paid. This can be an effective way to keep up with repayments and avoid additional late payment fees. Other payment options include making a single lump sum payment or setting up a repayment plan to suit your budget. Speaking to PRA Group directly ensures you make the most appropriate repayment choice.
How can I complain about PRA Group?
If you feel that you have been mistreated by PRA Group debt collectors or believe that they have violated any of your consumer rights, then it is possible to make a complaint to them. The most effective way to do this is to directly contact their Customer Service Team and explain your situation. You can use the same contact details mentioned above to reach out to them, and you should get a response within two working days. If you are still dissatisfied with their response, you can make an official complaint via the Financial Ombudsman Service. This independent body will investigate your complaint and determine whether PRA Group has acted unfairly or not.
What does the Financial Ombudsman Service do about collections complaints?
The Financial Ombudsman Service provides a free, independent service to help consumers when they have had difficulty resolving a complaint with a financial services provider. Regarding debt collection complaints, such as those relating to PRA Group (UK), the FOS can investigate and decide on the outcome of disputes between customers and providers. This can involve overlooking excessive or unfair fees, inappropriate communication techniques, or refusing to consider special circumstances. The FOS is committed to providing fair and impartial decisions in accordance with the law. If you feel that PRA Group has acted unfairly towards you, you can make an official complaint via the Financial Ombudsman Service website.
Who is PRA Group UK? Are they legitimate?
PRA Group UK is a debt collection agency that specialises in collecting unpaid debts and recovering lost funds on behalf of creditors. They provide collections services for many clients, including banks, credit unions, retailers, utility companies, and other finance companies.
PRA Group UK is fully regulated by the Financial Conduct Authority (FCA) and follows strict guidelines regarding its collections practices. Click here to see how other people in debt rate PR Group.
What does it mean if a debt is statute barred?
If a debt is statute barred, the creditor has legally lost the right to collect payment. This typically occurs after a certain period of time has passed since the original date of default or since any payments were made towards the debt. The exact length of this period varies depending on what country you are in and what type of loan was taken out (e.g. credit card, personal loan, etc.), but typically it does not exceed six years for unsecured loans in most countries. When a debt is statute barred, creditors can no longer use legal channels to pursue repayment, and borrowers may be entitled to get the full amount written off by simply writing to their lender and informing them that their claim is now barred by law due to expiration of time limit allowed for collection under statue law/contractual obligations. It is important for people facing financial difficulty with debts they cannot pay or have stopped paying to determine whether their debts are statute barred as soon as possible to determine how best to resolve their outstanding debts.
Are there any charities that provide debt support?
Yes, many charities provide invaluable support to individuals and families struggling with debt. These organisations can advise on the best ways to manage debt, negotiate with creditors and provide access to other financial solutions. For example, StepChange is a charity offering free advice and support for anyone in debt or struggling financially. It provides tailored advice based on individual circumstances and access to budgeting tools and debt solutions. Citizens Advice is also a great resource for those needing advice and assistance managing their debts. They provide information and support for debt collection, bankruptcy, insolvency and other financial issues. Other charities that can help include National Debtline and the Money Advice Service. Getting help from these organisations as soon as possible is important to avoid debt escalating into serious financial difficulty.
How long will a County Court Judgement stay on my credit report?
A County Court Judgement (CCJ) can stay on your credit report for up to six years. During this time, it will be visible to all lenders and creditors that review your credit score. This means you may find it more difficult to be approved for credit or loans while the CCJ is still in effect. However, once the CCJ has been satisfied after paying back all of the owed debt plus any additional costs and charges, it will be marked as ‘satisfied’ on your credit report and no longer impact your future applications. It’s important to remember that a satisfied CCJ can remain on your record for up to six years, so it’s best practice to pay off any outstanding debts as soon as possible to avoid long-term repercussions.
Will they ever leave me alone?
PRA Group (UK) is legally obligated to follow the FCA regulations and guidelines when collecting a debt. This means they will typically continue to pursue repayment until the debt is paid in full. However, it is possible to negotiate a payment plan with them or utilise a third-party debt relief company to assist with settling the debt. If successful, this can lead to a better outcome than continuing on with collecting the full amount owed. It is important to remember that PRA Group (UK) will not stop their pursuit of repayment until all amounts due are paid in full. However, depending on your individual circumstances, it may be possible to negotiate a more favourable resolution. It is best to seek professional advice before proceeding to ensure you have the best outcome possible.
Can PRA Group debt collection send me to jail?
PRA Group (UK) debt collection cannot send you to jail. In the UK, debt collection is a civil matter, and offenders will not be subject to criminal sanctions or prison sentences. Even if someone has failed to pay off their debts, they are still protected by consumer rights laws. These laws ensure that debt collectors cannot harass or threaten those in debt or use unethical tactics to get the money back. However, it is important to remember that debt collectors can pursue legal action to obtain repayment, including taking their case to court and obtaining a County Court Judgement (CCJ).
What is Aktiv Kapital’s relationship to PRA Group?
Aktiv Kapital is a debt collection agency owned and operated by PRA Group (UK). It services creditors in the UK and other European countries, including Norway, Sweden and Denmark. Aktiv Kapital collects consumer and commercial debts, focusing on overdue accounts forwarded from banks, credit card companies and other financial institutions. Aktiv Kapital employs a variety of tactics to collect debt, such as negotiation, payment plans or legal action. The company also assists with debt management and restructuring in cases where the debtor cannot make regular payments.
Can PRA Group debt collectors force entry into my property?
No, PRA Group (UK) debt collectors cannot force entry into your home. Under the UK’s consumer credit laws, debt collectors are prohibited from any action that could be considered harassment, intimidation, or undue pressure. This means they cannot enter your property without permission or a court order, nor can they threaten to repossess items or take other legal action to obtain repayment. If you believe that a PRA Group debt collector has acted inappropriately or is harassing you, it is best to seek professional advice to protect your rights.
